Effective Communication Skills for Healthcare Professional: A Guide to Practice

Effective Communication Skills for Healthcare Professional: A Guide to Practice

Words hold more power than the weapons, statement of Shakespeare is pretty real and can be understood well! Saying anything to a person impacts his personality and can have long-lasting influence in his upcoming life.

Communication skills of a person matters a lot in all the aspects of life. No matter if you are a teacher or a student, doctor or patient, recruiter or employee, you need to have impactful speaking skills in order to deliver your message clearly.

Narrowing down the communication skills and the necessity of this skill set in the profession of clinical nursing and healthcare- In the field of medicines and healthcare, doctors and practitioners have to be good at communication to maintain the good health of their patients.

Effective Communication Skills for Healthcare Professional: A Guide to Practice


Effective communication is one of the most critical components of the nursing sector for the good healthcare. If you want to be a successful clinical nurse or the healthcare expert then you must be having great communication skills.

Bringing these communication skills into play during the crucial and high-stress situations is completely the responsibility of the healthcare expert. Since the health experts have to deal with several patients in a single day belonging to different health backgrounds and histories, this is very important for them to deliver their message and understand the patient on a better note!

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Having great communication skills in medicine can help the patients and doctors to understand and listen to the concerns of each other. Addressing the issues properly would help in better treatment of the patients as well.

If the communication among patients and doctors would be poor then it may lead the patients to misunderstand the instruction and they may not be able to follow the treatment protocols.

A study was published in the past by experts nursing cv writers uk that reflected poor communication by patients and doctors can contribute up to 80% of the serious medical errors in the future!


Things can turn out differently if the message is not delivered properly or if it has not been interpreted by the other party proficiently. The skill of effective and impressive communication helps the patients to maintain a strong and healthy bond with their practitioners.

This further lends a helping hand to treat the disease of patient proficiently. Patients who maintain an open and secure conversation with their doctors are more likely to explain their symptoms rightly. With the friendly and understanding bond of patient and doctor, the patient can disclose the true and accurate extent of his symptoms, indicating his disease.

Here is a guide with 10 effective communication skills that every nurse, healthcare practitioner, and doctor must have!

With the help of these skills, you would be able to understand your patient’s concerns, opinions, and experiences. Along with the active listening and patient teach-back techniques, we have explored 10 communication skills that are important for health experts.

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Verbal communication is the key:

One of the expert cv writer London shared the opinion, having excellent verbal communication skills can ease a lot of the things for you! Make sure to avoid jargon and technical terms while talking to the patient. Also, break the ice by asking different questions to the patient.

Pay attention- active listening:

Make sure to pay keen attention to the patient’s point of view. Listen to him while he explains the symptoms and his experiences of the health issue. Make sure to nod your head but do not interrupt him and let him elaborate. You can use minimal verbal encouragement like,‘I understand’ and ‘carry on’!

Non-verbal communication- gestures and expressions:

Non-verbal communication also plays a keen role in the healthcare sector. Practitioners must show their interest in what the patient is saying by maintaining the eye contact and nodding the head. Smile a little and make sure your gestures are encouraging the patient to be open!

Presentation skills:

Communication skills of the health professional also include the presentation skills. You must plan your presentations and should practice a lot before delivering the message to the patient. Add the visuals to make the audience understand your point!

Written communication:

The written communication also holds an essential place in healthcare sector. Updating the records of the patients and making the notes for the patient’s care immediately is not easy but you will have to do it. Use simple language and be accurate with the date and time.

History of the patient must be understood:

Doctors must understand enough towards the patient and his history of disease. This is an effective communication strategy that would encourage the patient to follow the instructions keenly. Also, stay open and friendly towards your patient to help him speak about his health without any fear.

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Maintain trust:

The experts in the health field must try to maintain an excellent trust among themselves and their patients. Be sure to understand the emotional health of your patient. Additionally, don’t hide anything from your patients. Tell them the truth about their health and share the information with them openly.

Make personal connections:

Another important thing for the doctor is to know about his patient beyond his clinical appearances. Get to know him in person behind the patient. This would help the patient to feel safe and comfortable. Show your interest in their daily life as well to strengthen the relationship.

Promote cultural awareness:

The doctors and professional health experts must take care of the backgrounds and different educational calibers of the patients. Also, make sure to use the preferred name and pronoun of the patient and don’t try to be over-friendly or else it would make them feel uncomfortable.

Be empathetic and compassionate:

Being compassionate is one of the most necessary elements in the communication skills for the sector of healthcare. Also, compassion can promote fast recovery against the acute and chronic illness. Being empathetic towards patients can help them recover quickly from their disease.


This long and comprehensive guide is encompassing some effective communication skills that are necessary for the healthcare professionals. This guide comprises all the necessary and effective communication skills that must be practiced by the healthcare experts and practitioners while checking up the patient.

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